FOUNDER MEMBERSWho we are?
We are a consultant firm in strategic, operational management and expert training in Corporate Social Responsibility & Citizenship (RSCC) and Sustainable Tourism
Strategic management of Citizen CSR and Sustainable Tourism according to leading standards (ISO 26000, Biosphere, GRI, Global Compact, among others) for the private and public sectors.
A multidisciplinary team with more than 30 years of professional experience and continuous training in the tourism, academic, and development cooperation sectors.
We identify with the client as if we were ourselves. Respecting their values, culture, and commitments are the basis of accompaniment for continuous improvement.
In Segundo Mundo RSCC our way of working is practical and results-oriented.
We are capable of strategically diagnosing and advising, to increase value and competitiveness through CSR and Sustainable Tourism.
BEING ETHICAL GIVES YOU THE BEST PROFITABILITY
What benefits does CSR and Sustainable Tourism bring?
• Increases competitiveness and legitimacy to operate in destinations and society
• Attract new sensitive and aware markets
• Increase customer loyalty, team, and investment agents
• Improves reputation with all stakeholders
• Prevents risks in coordination with the Compliance program
• Difference and develop competitive advantages
• Improves productivity and work environment
• It is a source of innovation and continuous improvement
Our Founding Team
Professionals and Collaborators
Social entrepreneurial consultant and CSR & Sustainable Tourism university professor. More than 25 years of experience in hotel management and NGO.
Maite de Muller
Professional with extensive experience and training in humanitarian action, development, CSR, and strategic alliances.
Communication and Social Media
A long-standing career in hotel management and tourism sector. Director of marketing, sales, quality, and environment departments.
Creator of the corporate identity of Segundo Mundo RSCC and responsible for its correct dissemination in different media. Passionate about visual communication.
Rosa Gema de Olano
Entrepreneur, enthusiast of gardening and defense of the environment through the Association “Amics dels jardins”.
Marta de Llauder
Humans with Resources
More than 25 years of experience in executive management, business developer, employer branding, and talent management. Expert in career guidance and strategic consulting.
We think global. We create local.
Moving together towards the Global 2030 Agenda:
The United Nations Sustainable Development Goals
SDG 5. Gender Equality
We develop Equality Plans to empower women in management positions and ensure real equality of opportunity and salary.
SDG 8. Decent Job
We raise awareness of the need for decent wages, the only way for economic growth and the well-being of society.
SDG 11. Sustainable Cities and Communities
We contribute to balance the interests of residents and tourists through personal and community responsibility in the destination.
SDG 12. Responsible production and consumption
We develop proposals aimed at more circular and respectful production and consumption with people and the environment.
SDG 13. Climate action
We promote and join proposals against climate change. We promote good practices in all processes.
SDG 17. Partnerships to achieve the Goals
We facilitate multi-stakeholder alliances to multiply the positive impacts of our proposals and generate social innovation.